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Online orders are processed and shipped within 5 – 7 working days from Saturday – ThursdayAny discrepancies in the online order should be notified within 5 days from the date of online payment.On some occasions during the public holidays and back to school season there may be a possibility of slight delays in processing time. Knieper Blues are keen to make every effort to serve our customers orders process as quickly as possible.If an item goes on back order we will ship you the part of your order that is in stock and as soon as the back order remaining item becomes available we will ship you the rest of your order. You will not be charged any additional shipping for the second shipment.Courier charges are paid per online order.
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